Payment, Deposit, Refund Policy

Payment, Refund, and Deposit Policy

Last Updated: [12/23/2025]

1. Custom Orders

All custom orders created by Bison Laser and Guiffrida Enterprises LLC are made specifically for the customer. Due to the personalized nature of custom work:

No refunds will be issued for custom orders.
All custom orders require a 50% down payment at the time of order unless otherwise waived by management.
The final payment is due upon delivery of the order or as indicated on the invoice.

2. Payment Terms

Payments may be made via the methods specified on your invoice.
Accounts that are 30 days past due will be subject to a finance fee of 10% of the outstanding balance or a minimum of $25.00 for each 30-day period the account remains delinquent, whichever is greater.
We reserve the right to suspend future orders or deliveries until past-due accounts are resolved. We reserve the right to suspend your account indefinetly for severely past due accounts and submit your bill to collections.

3. Exceptions

Any exceptions to the deposit requirement or payment terms must be approved in writing by management.
These exceptions are granted at the sole discretion of management and do not create a precedent for future orders.

4. Contact Information

For questions regarding this Refund and Deposit Policy, please contact us: